SERVICE APPLICATION

ABOUT SERVICE APPLICATION

The Service Ticket Management application enables you to increase the productivity of your service engineers by providing real-time access and updates on information coupled with seamless integration with your company’s systems. It enables addressing customer concerns and requests in a more effective manner.

Business Advantage

➢Get end-to-end integrated solutions including application,connectivity and user interface

➢Stay connected with real-time information access and updates

➢Reduce infrastructure costs with increased workforce mobilization

➢Stay up to date with service resolution status through customer feedback signatures and pictures from the field









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Features

✔ Access customer details for every service ticket – ticket number, product details and service type

✔Get complete backend integration with your existing ERP and CRM systems

✔Create service engineer’s route plans instantly through our Route Planner

✔ Update your service engineer teams with daily service call lists on logging in to the app

WHY our Service Ticket Management application?

We offer cross platform compatibility across operating systems – Android, W indows and iOS

With us you get payment flexibility - offered both on OPEX and CAPEX models

With us you can be assured of secure hosting through our Data Centers







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